Features
Everything OneTerp does, in one place
One app for the agency that books the job and the interpreter who works it. Pick your side.
Agencies pay $1 per assignment with a $100 monthly minimum, after a 30 day free trial. Every feature below is included.
Booking jobs
Book any job in one form
Customer, consumer, language, time, location and team slots, all on one screen.
Learn more about Book any job in one formRecurring jobs
Book a weekly class once and staff the whole run. Then change one date, this and future, or all of them.
Learn more about Recurring jobsWritten translation
Book document work with a due date, assign a translator, review the delivered file, and bill by the word.
Learn more about Written translationSplit shifts
Hand a job from one interpreter to another partway through, without changing what the customer pays.
Learn more about Split shiftsDrafts, duplicates and templates
Save a half-finished booking, clone a job in one click, or start from a saved preset.
Learn more about Drafts, duplicates and templatesJob numbers everyone can quote
Every job gets a short code your team, your interpreters and your customers can all use.
Learn more about Job numbers everyone can quoteCancellations, handled
Record who cancelled, let your policy decide whether it's billable, and look it up later.
Learn more about Cancellations, handledAgency events
Put staff meetings and trainings on the board, so nobody gets booked over them.
Learn more about Agency events
Filling jobs fast
Dispatch board
Drag a job onto an interpreter's row to fill it. Drag it back to release it.
Learn more about Dispatch boardBest fit and auto-assign
OneTerp ranks who fits each job by language, availability, distance and skills, and fills the slot in one click.
Learn more about Best fit and auto-assignOffers or direct assignment
Send jobs as offers the interpreter accepts, or assign them outright. Your choice.
Learn more about Offers or direct assignmentBroadcast offers
Send one open slot to several interpreters. The first to accept gets it, and the rest are told it's filled.
Learn more about Broadcast offersUnfilled worklist
Every open slot in one ranked list, so you fill them one by one without scanning the board.
Learn more about Unfilled worklistWeek View and Month Heat Map
See everyone's week side by side, and spot your busiest days at a glance.
Learn more about Week View and Month Heat MapTags and requirements
Use your own qualification tags to rank, require, or price a job.
Learn more about Tags and requirementsAgency Home
One page of what needs you next: jobs happening now, what's coming up, pending offers and recent activity.
Learn more about Agency Home
Closeouts, rates and invoicing
Closeouts from the phone
Interpreters confirm times, travel and expenses when the job ends. You compare it to what was booked, and approve.
Learn more about Closeouts from the phoneAuto-approve clean closeouts
When a closeout matches the booking exactly, it approves itself.
Learn more about Auto-approve clean closeoutsRates by language
Set what customers pay and interpreters earn per language, then add night, weekend, holiday or skill differentials on top.
Learn more about Rates by languageRate changes on your timeline
Starting today, backdated, or on a future date.
Learn more about Rate changes on your timelineFlat fees
Bill a whole job, an on-call fee or a tech fee instead of by the hour.
Learn more about Flat feesInvoices straight from finished jobs
Pick a customer's approved jobs and the invoice builds itself, with a live preview that matches the printout.
Learn more about Invoices straight from finished jobsYour invoice, your look
Set your template, font and colors once.
Learn more about Your invoice, your lookPayments and history
Record payments, track balances, and reprint any invoice.
Learn more about Payments and historyOverdue reminders
OneTerp emails a customer when an invoice is past due, after checking QuickBooks that they haven't already paid.
Learn more about Overdue remindersSpreadsheet export
Download a whole billing cycle of invoices as a spreadsheet.
Learn more about Spreadsheet export
Paying interpreters and staff
Payout batches
Group approved earnings, pick a payment method, and track it through to paid.
Learn more about Payout batches1099 or W-2, per person
Set each interpreter's type, and their base, travel and differential rates.
Learn more about 1099 or W-2, per personBank and payroll files
A bank-ready ACH file for contractors, and a payroll worksheet for W-2 staff.
Learn more about Bank and payroll filesTimecards and overtime
W-2 staff clock in from their phone. You approve timecards, and OneTerp works out regular, overtime and double time.
Learn more about Timecards and overtimeStaff shifts
Set working hours for employees with a visual day and week editor.
Learn more about Staff shiftsLeave and PTO
Your own leave types, accrual rules and balances, checked when you approve. Bring over leave your old system already approved.
Learn more about Leave and PTOPurchased time
Buy blocks of a contractor's time and schedule them like staff.
Learn more about Purchased timeSync to QuickBooks
Finalized invoices and contractor payouts sync to QuickBooks Online, with consumer details kept out.
Learn more about Sync to QuickBooks
Customers and consumers
Customer directory
Each customer with its own billing defaults, locations and onsite contacts.
Learn more about Customer directoryBilling groups and requestors
Keep invoicing details, and the people who book, in the right place.
Learn more about Billing groups and requestorsDuplicate cleanup
Find customers entered twice and merge them.
Learn more about Duplicate cleanupConsumer records
Language, communication needs, and preferred or do-not-send interpreters.
Learn more about Consumer recordsConsumer notes
A dated, signed log, with pinned notes that show up when someone books their next job.
Learn more about Consumer notesCustomer booking portal
A branded, PIN-protected link where customers request interpreters themselves.
Learn more about Customer booking portalBooking confirmations
Send a customer a receipt and a “who's covering” confirmation, each with a printable PDF.
Learn more about Booking confirmationsCustomer forms
Send a blank form by secure link, no login needed, and file what comes back.
Learn more about Customer forms
Your roster and team
One roster
Interpreters and office staff, active, pending and invited, all in one list.
Learn more about One rosterSchedule people before they sign up
Book an interpreter who isn't on OneTerp yet. Their jobs move over when they join.
Learn more about Schedule people before they sign upFind interpreters
Search the opt-in directory by state, city, language and specialty, and invite in one click.
Learn more about Find interpretersDocument compliance
Request documents, set what's required, and see who's missing what.
Learn more about Document complianceAccess by area
Give each person No access, View or Manage across Coordinate, Billing, People, Customers, Reports and Settings.
Learn more about Access by areaSponsor Premium
Cover OneTerp Premium for your interpreters, with a pool of seats or for your whole roster.
Learn more about Sponsor PremiumPublic agency page
A page where interpreters can ask to join and customers can reach you.
Learn more about Public agency page
Messages and email
Email from your own address
Scheduling email sends from your Gmail, Microsoft 365 or SMTP mailbox, so replies come to you.
Learn more about Email from your own addressAutomatic messages you control
Edit the wording of every offer, assignment, change and cancellation email and app notification.
Learn more about Automatic messages you controlBatch messages
Filter your roster and send an email, an app notification, or both.
Learn more about Batch messagesShared Inbox
One private conversation with each interpreter, readable by everyone who dispatches.
Learn more about Shared InboxMarketing mode
Promotional emails get your address and a one-click unsubscribe automatically.
Learn more about Marketing mode
Reports, data and setup
Reports
Operations, billing, interpreter performance and customer value, for any date range.
Learn more about ReportsGuided import
Bring in your customers, locations, consumers and existing schedule.
Learn more about Guided importYour data, any time
Export your records as CSV whenever you want.
Learn more about Your data, any timeBranding and automation
Your logo, your languages, and your dispatch rules.
Learn more about Branding and automationResources cabinet
General agency files, with one-click email sharing.
Learn more about Resources cabinetBuilt for health information
One Google BAA covers the platform, and texts, app notifications and accounting sync never carry it.
Learn more about Built for health information
Not an agency?
Schools, courts and government
Full scheduling and hours reporting for staff interpreters, with all billing removed.
Learn more about Schools, courts and governmentVolunteer groups
A shared schedule for a church or community group. No customers, no billing, and free.
Learn more about Volunteer groups
See it with your own schedule.
OneTerp is free for interpreters, on the web and iPhone. Premium is $15 a month or $120 a year, with a 30 day free trial. An agency you work with can cover it for you.
Working with agencies
Home and Up next
FreeEverything coming up in one ranked list, plus what's waiting on you.
Learn more about Home and Up nextAccept offers in one tap
FreeDirect and broadcast offers come to you. Accept or decline right from the card.
Learn more about Accept offers in one tapYour schedule, every agency
FreeAll your jobs in one list, or on a month, week or day calendar.
Learn more about Your schedule, every agencyCalendar sync
FreeYour jobs flow into Google, Apple or Outlook on their own.
Learn more about Calendar syncAvailability and time off
FreeSet your regular hours for every agency or just one, and block out dates.
Learn more about Availability and time offCloseouts from your phone
FreeConfirm your times, travel and expenses the moment the job ends.
Learn more about Closeouts from your phoneTime clock for W-2 staff
FreeClock in and out per agency, with a live timer.
Learn more about Time clock for W-2 staffWritten translation work
FreeOpt in, accept document jobs, and deliver the finished file.
Learn more about Written translation workYour rates, your proposal
FreeSee every agency you work with, and propose your own differential rates.
Learn more about Your rates, your proposalSkills and credentials
FreeYour tags and certification expiry dates, shared with every agency you work with.
Learn more about Skills and credentialsTeam jobs
FreeSee your partner on a team job, and the contact details they share.
Learn more about Team jobsDocuments
FreeA private document vault, agency requests, and policies to acknowledge.
Learn more about DocumentsInbox
FreeOne conversation with each agency, your mentoring partner, and OneTerp Support.
Learn more about InboxNotifications your way
FreeEmail and app notifications and reminders, set once or per agency.
Learn more about Notifications your way
CEUs
A CEU countdown for every credential
FreeRID, BEI, your state, or your own numbers. See what's left and how long you have.
Learn more about A CEU countdown for every credentialMonthly CEU email
FreeA check-in on where you stand, every month.
Learn more about Monthly CEU emailBrowse CEUs
FreeSearch the CEU directory.
Learn more about Browse CEUsCEUs matched to your gap
PremiumCEUs ranked by what each of your credentials still needs.
Learn more about CEUs matched to your gapDeadline and pace alerts
PremiumA heads-up when a deadline gets close or you fall behind.
Learn more about Deadline and pace alertsCertificate vault and transcript
PremiumStore every certificate, and export a PDF or CSV transcript for your board.
Learn more about Certificate vault and transcript
Your freelance business
Log any job in ten seconds
FreeThe Log Job button remembers your last client.
Learn more about Log any job in ten secondsExpenses and mileage
FreeLog expenses and miles, and attach receipts.
Learn more about Expenses and mileageEarnings and reports
FreeWhat you're owed, your true hourly rate, trends, travel, cancellations, and your year in review.
Learn more about Earnings and reportsInvoice your own clients
PremiumBuild a PDF invoice and email it from your own mailbox, so replies come to you.
Learn more about Invoice your own clientsTaxes and Schedule C
PremiumExport a Schedule C summary at tax time.
Learn more about Taxes and Schedule CSuggested mileage
PremiumTurn the jobs you drove to into mileage entries you review.
Learn more about Suggested mileage
Get found
Directory listing
FreeOpt in so agencies near you can find you, and browse agencies looking for interpreters.
Learn more about Directory listingPublic portfolio page
PremiumYour own link, with a PDF résumé and a contact form, and no private details.
Learn more about Public portfolio page
Grow
Mentoring
PremiumPractice clips, feedback pinned to the exact moment in a video, and a confirmed log of mentoring hours. Only one of you needs Premium.
Learn more about MentoringOneTerp Launch
FreeComing out of a training program? Your program's code gets you a free year of Premium.
Learn more about OneTerp Launch