For interpretersπŸ—“οΈ Your Work

Read your earnings reports

Six reports on your Earnings page show what you are owed, your true hourly rate, income trends, travel, cancellations, and your year in review.

Your total earnings tell you how much. The reports underneath tell you how you are doing. They cover every agency you work with plus your freelance work in one place, they follow whatever date range you pick at the top of the page, and you can export the lot to CSV or PDF.

Watch the walkthrough

0:34

Agency work and your own, together. Β· Open in a new tab

Step by step

  1. 1Click "Home" in the sidebar, open the "Earnings, Expenses & Taxes" tab (called "Earnings & Reports" if your freelance tools are off), and choose a date range at the top. Every report below follows it. The page opens on This Month, so pick "All Time" or "This Year" for the bigger picture.
  2. 2Read "Payout status" first if you are chasing money: it splits what you have actually been paid from what is still owed, so you can see who is behind.
  3. 3"What you really earn per hour" divides your pay by the time the work really took, including travel. It is usually lower than your posted rate, and that gap is the point of the report.
  4. 4"Income over time" charts you month by month, with agency work and freelance work side by side.
  5. 5"Travel & mileage" shows how much of your time went to the road and how much of that was paid.
  6. 6"Cancellations & no-shows" shows what fell through and what it still paid you. Under it, "Billable cancellations" lists each late cancellation in your date range, newest first, with where its pay stands, such as "Waiting on agency", "Approved" or "Paid". Click one to open that job on your calendar.
  7. 7"Year in review" sums up a whole year on one card; if you have worked more than one year, pick the year from the card.
  8. 8"Earnings by city" shows where you worked and what you earned there: jobs, hours and pay for each city. Virtual jobs get a "Virtual / Remote" row, purchased time gets its own row, and your own outside jobs are a "Your own jobs" row, so the rows add up to your total.
  9. 9Use the CSV or PDF buttons at the top of the page to export the reports for the range you picked.

Tips

  • Jobs with no rate on file are left out of the hourly-rate math rather than counted as $0, because a missing rate is unknown pay, not free work. Ask the agency to set your rate and the job joins the average.
  • The export is aggregate totals only. It carries no consumer names and no appointment details, so it is safe to hand to an accountant or a lender.
  • If your agency pays its on-call shifts a set number of hours, an on-call job shows that many hours of pay, at your rate plus the agency's chosen differential (which can be a different one when the shift starts on a Saturday or Sunday), whatever the shift's length. Some agencies pay contract interpreters a set dollar amount for an on-call shift instead, and the job then shows that amount, whatever your hourly rate. If you are called out, the call-out is its own job and is paid as worked.
  • Agency work is counted on the dates you were scheduled to work. Freelance jobs are counted once you complete them.
  • Travel earnings are included in your freelance totals, so an outside job that paid mileage shows its full value.
  • Most cancelled jobs have no closeout for you to submit. A job your agency cancelled on its own day is the exception: close it out from Closeouts to add your travel and expenses. Once it shows in the Billable cancellations list, the next step is your agency approving the fee.
  • These reports are yours alone. Agencies cannot see them, and they never include another interpreter's numbers.
  • A job's city is the one the agency booked it in. A job whose address was typed in by hand shows under "Unknown city", and its money is still in your total. Outside jobs you log yourself don't record a city.
  • If you are W-2 staff at an agency, a city row notes how many jobs were "paid through payroll". That pay comes through payroll, not per job, so it is not in the city totals.
  • Earnings by city is in the CSV and PDF exports too.

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