For interpreters🗓️ Your Work

Submit a job closeout

After a job, confirm your actual times, travel, and expenses so it can be billed and paid.

A closeout is how you report what actually happened on a job. It drives both the agency invoice to the customer and your own payout, so accuracy matters.

Step by step

  1. 1Click "Closeouts" in the sidebar.
  2. 2Pick an assignment that needs a closeout (the form pre-fills with your scheduled times).
  3. 3Adjust the actual start and end times if they differed from what was scheduled.
  4. 4Add travel/mileage and any expenses if your agency allows them, and attach receipt files if needed.
  5. 5Set the outcome, completed, no-show, on-site cancellation, or something else.
  6. 6Click Submit (or Update to revise a previous closeout).

Screenshots

The interpreter Closeouts page listing jobs that need a closeout.
The Closeouts page, each assignment needing a closeout has a Start Closeout button.

Tips

  • If you choose "Something else" as the outcome, you must add notes explaining it.
  • If a job ran past midnight, the form detects it and shows a warning so your hours stay correct.
  • Travel and mileage fields only appear when the agency has enabled them.
  • If the end time you enter falls before the start time, the closeout will not save. It used to accept a backwards range, then contribute no hours at all while the job was still billed at its minimum, so the warning is there to stop a job being paid wrongly.

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