Manage connected agencies and propose rates

💡 Tips

• •Each agency card lists "Your rates", one line per language. Click "Propose a change" on a line to open the proposal form already filled in with that language's rate. A language that is not listed pays the agency's standard rate for it, and "None on file yet" means every job there pays the standard rate.
• •If an agency set your rates before you joined OneTerp, My Agencies shows a "Please check your rates" card. Click "These are right" or "Propose different rates".
• •Some agency qualifications apply the moment you tick them; others the agency confirms first, and those show as waiting until they do.
• •A qualification the agency added for you is marked as theirs and can't be unticked. Ask them if it looks wrong.
• •You can propose differential rates per category (for example a higher night or weekend rate), not just one flat rate.
• •If an agency proposes a rate change to you, you can approve or reject it from the same agency card. A number on Agencies in your sidebar counts the proposals waiting for your answer, and it clears once you respond.
• •Agencies with a rate proposal waiting for your answer appear at the top of My Agencies. Under the page title, a line such as "1 agency is waiting on your answer" takes you straight to that card.
• •After you approve or reject a proposal, a confirmation shows in that agency's card. It says "Rates approved" or "Proposal rejected", and that the agency was notified. The page stays where it is. If you approved, the card shows the new rate right away.
• •You only see and can propose against the rate categories that each specific agency has set up.
• •An agency can choose the name it uses for you, for example a nickname you go by. When one has, their card reads "(agency) lists you as (name)", and that name is what they see on their schedule and what their emails call you. Only the agency can change it, so ask them if it is wrong. Your pay and tax paperwork keeps your legal name.
• •Each agency card has a switch called "Other agencies can see when booked here". It is on unless you change it: your other agencies see that you are busy (never any details). Turn it off to keep that agency's jobs, offers, shifts and time off hidden from your other agencies.
• •With that switch off, your other agencies cannot see those times at all, so they may offer you work that clashes with them. Keep an eye on your own calendar before you accept.