For agencies🏢 Agency Management

Set an interpreter's employment type and pay rates

Choose 1099 contractor or W-2 employee per interpreter and set their base, travel, and differential rates.

Pay terms are set per relationship, so the same interpreter can be a contractor at one agency and an employee at another. Only owners and admins can manage rates.

Step by step

  1. 1On the Team Roster tab, click an interpreter to open their detail slide-over.
  2. 2Choose "Propose rates" (managers only) to open the rate editor.
  3. 3Set the employment type (1099 contractor or W-2 employee), base hourly rate, travel rate, minimum billing duration, and cancellation policy.
  4. 4For a W-2 employee who both works in the office and interprets, set a second interpreting rate alongside the base hourly rate. Leave it blank if they are paid one rate for everything.
  5. 5For W-2 employees, also set overtime thresholds and multipliers, which appear only for the employee type.
  6. 6Add any named differential rates (for example night or weekend) using the rate editor.
  7. 7Save to send the proposal; the interpreter is notified and the rates take effect once they approve.
  8. 8When an interpreter counter-proposes their own differential rates, open the deep-linked notification to review their proposal and Approve or Reject it.

Tips

  • Coordinators cannot view or change pay rates, this is enforced both in the interface and in the data rules.
  • PTO balances are managed separately in the interpreter's Leave Balances section, where you can adjust a balance with a reason; every change is recorded in a ledger (see the leave balances article).
  • Rate negotiation is two-way: you can propose rates to the interpreter and they can propose rates back to you for approval.
  • When someone has two rates, nobody chooses between them at the time clock. Which hours were interpreting is worked out from what dispatch has them assigned to, so the split follows the schedule rather than a punch.
  • Wages live on their own record behind Billing access, so a team member with People access can see who is W-2 and who is a contractor without seeing what anyone is paid.

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