For agencies💵 Billing & Payouts
Pay your interpreters (payout batches)
Group approved interpreter earnings into a payout batch, choose a payment method, and track it through to paid.
Once a job's billing is approved, the interpreter's earnings become payout-ready. You collect those into a batch per pay period and mark it paid when funds go out.
Step by step
- 1Open Billing and go to the Interpreter Payouts tab to see all payout-ready (approved) interpreter earnings.
- 2Only 1099 contractors appear here. W-2 employees are paid through Timecards & Payroll instead, so they never show up in this list.
- 3Tick the interpreters whose approved earnings you want to pay (or "Select all visible"), then click "Create Payout Batch".
- 4Choose a Payment Method (ACH Direct Deposit, Stripe Connect Transfer, Paper Check, or Manual Ledger / Wire Transfer), add any notes, and click "Generate Payout Run".
- 5When payment has actually gone out, click "Mark Paid" on the batch to stamp each included job as paid.
- 6If you need to undo a batch that is not paid yet, click "Cancel" on it to send its jobs back to the payout list.
Tips
- Only approved earnings are eligible; this includes late-cancellation jobs that have no closeout but were billed.
- Cancelling a batch returns its jobs to the payout list rather than erasing them, so nothing is lost. A batch already marked paid cannot be cancelled: reverse the payment in your accounting system and correct the affected jobs one at a time.
- Each batch gets its own sequential number for your records.
- A payout pays the amount that was frozen when you approved the job's billing. It is never recalculated later, so a rate change made after approval does not quietly move what someone is owed. The bank export uses that same frozen figure.
- Once a batch has been synced, the Sync button switches off so the same contractors cannot be billed twice. If a sync fails part way through, running it again picks up only what did not go across.
- Contractors covered by a purchased time block are paid for their mileage. Their service time and travel time are already covered by the block, but mileage is a cost they carried, so it is not zeroed out.
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