For agencies💵 Billing & Payouts
Pay your interpreters (payout batches)
Group approved interpreter earnings into a payout batch, choose a payment method, and track it through to paid.
Once a job's billing is approved, the interpreter's earnings become payout-ready. You collect those into a batch per pay period and mark it paid when funds go out.
Step by step
- 1Open Billing and go to the Interpreter Payouts tab to see all payout-ready (approved) interpreter earnings.
- 2Filter by employment type if you want to handle contractors and employees separately.
- 3Select the approved earnings you want to include in this batch.
- 4Choose a payment method (ACH CSV, Stripe, check, or manual) and create the batch.
- 5When payment has actually gone out, mark the batch as paid to stamp each included job as paid.
- 6If you need to undo a batch, delete it to revert its jobs back to approved.
Tips
- Only approved earnings are eligible; this includes late-cancellation jobs that have no closeout but were billed.
- Deleting a batch reverts the jobs rather than erasing their state, so nothing is lost.
- Each batch gets its own sequential number for your records.
- A payout pays the amount that was frozen when you approved the job's billing. It is never recalculated later, so a rate change made after approval does not quietly move what someone is owed. The bank export uses that same frozen figure.
- Once a batch has been synced, the Sync button switches off so the same contractors cannot be billed twice. If a sync fails part way through, running it again picks up only what did not go across.
- Contractors covered by a purchased time block are paid for their mileage. Their service time and travel time are already covered by the block, but mileage is a cost they carried, so it is not zeroed out.
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