Billing & Payouts
Closeouts, invoices, interpreter payouts, and QuickBooks.
Review and approve interpreter closeouts
Review each completed assignment, compare what was submitted against what was booked, and approve it for billing and payout.
Fix a mistake after you approved a closeout
Undo an approval with Send back, correct the hours, mileage, expenses or charges, then approve the job again.
Auto-approve clean closeouts
Turn on automatic approval for closeouts that exactly match the booked job with no travel, expenses, or discrepancies.
How consumer no-shows are billed and paid
Choose whether a no-show bills and pays the booked time, the logged time, or a fixed number of hours, separately for the customer and the interpreter.
Choose which hours a job bills and pays (Billing time basis)
Decide whether a job is billed and paid on its booked time, its closed-out time, or the full minimum, for customers, contractors and W-2 staff alike.
Round billed time to an increment (15 minutes and more)
Bill and pay interpreting and travel time in fixed steps, such as 15 minutes, and choose whether travel is rounded as a round trip or one drive at a time.
Build and customize a customer invoice
Select a customer's approved jobs and generate a finalized, fully customizable invoice with a live preview that matches the printed result.
Set your invoice house style
Choose a default invoice template, font, color, and visibility toggles once so every new invoice inherits your branding.
Track invoice history and payments
Search and filter your finalized invoices, reopen or reprint them, and record customer payments with a running balance.
Pay your interpreters (payout batches)
Group approved interpreter earnings into a payout batch, send it to your accounting app or download it, and track it through to paid.
Export ACH and W-2 payroll files
Download a bank-ready ACH CSV for 1099 contractor direct deposit and a separate W-2 payroll worksheet CSV for your payroll system.
Manage timecards and overtime (W-2)
Review and approve W-2 employee timecards, backfill missed punches, and calculate regular, overtime, and double-time pay.
Connect and sync QuickBooks Online
Connect your QuickBooks Online company, sync finalized invoices (with patient names stripped) and contractor payouts, link contractors to vendors and W-2 staff to employees, and send one payroll summary entry per pay period (totals only, never names).
Set language rates and rate differentials
Set per-language base rates for what customers pay and interpreters earn, then layer rate differentials (night, weekend, holiday, tag-triggered) on top.
Change your rates: now, backdated, or on a future date
Raise or change a customer's rates so the right jobs bill at the new rate, whether the change starts today, started in the past, or starts on a future date.
Bill a flat fee instead of by the hour
Set up whole-job dollar amounts, an on-call fee or a tech fee, that either replace the hourly charge or get added on top.
Chase overdue invoices automatically
Let OneTerp email a customer when their invoice is past due, after checking QuickBooks to be sure they have not already paid.
Export a billing cycle to CSV
Download a whole billing cycle of invoices as a spreadsheet, either a safe file for importing into QuickBooks or an internal file with the full detail.
Can't find what you need?
Submit a ticket and the OneTerp team will follow up.
