← All topics

Billing & Payouts

Closeouts, invoices, interpreter payouts, and QuickBooks.

Review and approve interpreter closeouts

Review each completed assignment, compare what was submitted against what was booked, and approve it for billing and payout.

Agencies

Auto-approve clean closeouts

Turn on automatic approval for closeouts that exactly match the booked job with no travel, expenses, or discrepancies.

Agencies

Build and customize a customer invoice

Select a customer's approved jobs and generate a finalized, fully customizable invoice with a live preview that matches the printed result.

Agencies

Set your invoice house style

Choose a default invoice template, font, color, and visibility toggles once so every new invoice inherits your branding.

Agencies

Track invoice history and payments

Search and filter your finalized invoices, reopen or reprint them, and record customer payments with a running balance.

Agencies

Pay your interpreters (payout batches)

Group approved interpreter earnings into a payout batch, choose a payment method, and track it through to paid.

Agencies

Export ACH and W-2 payroll files

Download a bank-ready ACH CSV for 1099 contractor direct deposit and a separate W-2 payroll worksheet CSV for your payroll system.

Agencies

Manage timecards and overtime (W-2)

Review and approve W-2 employee timecards, backfill missed punches, and calculate regular, overtime, and double-time pay.

Agencies

Connect and sync QuickBooks Online

Connect your QuickBooks Online company, sync finalized invoices (with patient names stripped) and contractor payouts, and link interpreters to QuickBooks vendors.

Agencies

Set rates and differential categories

Define your differential categories (night, weekend, holiday, and custom) and set per-customer billing rates and per-interpreter pay rates that drive the billing engine.

Agencies

Can't find what you need?

Submit a ticket and the OneTerp team will follow up.

Sign in to submit a ticket