For agencies💵 Billing & Payouts

Auto-approve clean closeouts

Turn on automatic approval for closeouts that exactly match the booked job with no travel, expenses, or discrepancies.

This opt-in setting clears your Pending Review queue of routine, no-surprise closeouts automatically, so you only spend time on jobs that actually changed.

Step by step

  1. 1Open your agency settings and find the Billing options.
  2. 2Enable the Auto-approve clean closeouts setting.
  3. 3Open the Billing page; the check runs automatically each time the page loads.
  4. 4Watch for the banner reading how many clean closeouts were automatically approved.
  5. 5Look for the Auto-Approved badge on those cards in the jobs-ready-to-invoice list to confirm.

Tips

  • A closeout only qualifies if it is fully completed, every slot has a closeout, the actual times match the booked times to the minute, and there is no travel, mileage, expense, or discrepancy.
  • Any time mismatch, travel, expense, or non-complete outcome disqualifies a job, so it stays in Pending Review for you to handle.
  • Late cancellations are never auto-approved.

Still need help?

If this article didn't solve it, submit a ticket and the OneTerp team will follow up.

Submit a ticket