For agencies📋 Scheduling & Dispatch
Offer jobs vs. assign them directly
Turn on Offer Mode to send jobs as offers the interpreter must accept, instead of assigning them directly.
Normally a drop on the board assigns a job directly. With Offer Mode on, every drop instead sends an offer the interpreter can accept or decline, useful when you can't commit someone without their okay.
Step by step
- 1On the dispatch board toolbar, click "Offer Mode" to turn it on; a countdown starts.
- 2Drag a job chip onto an interpreter, instead of assigning, it sends them an offer.
- 3The interpreter gets a notification and email and can accept or decline.
- 4If they accept, the slot becomes confirmed; if they decline, the slot returns to Unassigned and you're notified.
- 5Click "Offer Mode" again to turn it off, or just let the countdown expire, it auto-disables so you don't leave it on by accident.
Tips
- Offer Mode auto-turns-off after its countdown so you don't accidentally keep offering instead of assigning.
- A declined offer reopens the slot and emails the job's creator plus notifies coordinators.
- Open the slot's detail popup to see "Who we've asked", a history of everyone offered the job and whether they accepted, are awaiting a reply, or passed, so you don't re-offer to someone who already turned it down.
- Placeholder interpreters can't be offered to, dropping on one in Offer Mode falls back to a direct assignment with a notice.
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