Book and manage written translation jobs

Written translations are document jobs rather than appointments: instead of a time window, a job has a source document and a due date, and instead of hours, it bills by word count. The Written Translations view on the calendar is the whole pipeline, from booking through review to sending the finished file to the customer.

Step by step

1. 1Open the calendar and switch to the Written Translations view.
2. 2Click + Job and enter the document type, customer (and billing group), language, an optional consumer, the due date, and any notes, then upload the source document.
3. 3Assign or offer the job to a translator from the eligible list; it shows interpreters who have opted into written work and speak the job's language.
4. 4Track jobs across the Open, In Progress, and Completed tabs; overdue jobs are badged.
5. 5When the translator delivers the finished file and word count, open the review: Accept it, or Send Back with a note explaining what to fix (the translator re-delivers).
6. 6Send the accepted document to the customer with a secure share link or email, no customer login needed.
7. 7At audit, the job bills per word: the word count times the language's per-word rate, with a per-word minimum as the floor, on both the customer and translator sides.