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Accept or decline assignment offers

Respond to direct and broadcast assignment offers right from your offer card.

When an agency offers you a job, you can accept or decline it inline. Some offers are direct to you; others are broadcast to several interpreters at once, where the first to accept gets the job.

Step by step

  1. 1Open the notification bell at the top of the screen, or go to "Upcoming Assignments" and switch to the "Pending Offers" tab.
  2. 2Find the card marked "Offer Pending" and review the date, time, language, location, and pay details.
  3. 3Click "Accept Offer" to take the job, or "Decline Offer" and confirm to pass on it.
  4. 4Wait for the card to refresh, accepted jobs move to your "Confirmed Schedule" tab.

Tips

  • Broadcast offers go to multiple interpreters at once. If someone else accepts first, you will see "This job was already filled by another interpreter", that is normal, not an error.
  • While a job is only offered to you, the consumer's name and any file attachments stay hidden, both appear as soon as you accept.
  • A count badge on the "Pending Offers" tab shows how many offers are waiting for your response.
  • If you are on the "Confirmed Schedule" tab and have unanswered offers, an amber callout will point you to the Offers tab.

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