Manage your account and profile

Step by step

1. 1Open Account Settings at the bottom of the sidebar (a person icon when space is tight).
2. 2On the Profile tab, edit your name and contact details, then Save.
3. 3To set a profile photo, choose an image file under the Profile tab, it is automatically resized before uploading, then saved when you click Save.
4. 4Interpreters: this same photo is shared with your public portfolio, so you only set it once here.
5. 5Interpreters: set the languages you work in under Languages on the Profile tab by searching the shared list. Agencies match jobs to these, so keep them complete. See the Choose your languages article.
6. 6Interpreters: the Profile tab is also where you manage your Discovery directory listing (so agencies can find you by area). Your skills, certifications, and state licences live on the Tags & Qualifications tab, which has its own article.
7. 7Interpreters: the Profile tab also has a "Skills (optional)" checklist, a "RID Credly badges (optional)" box and "I'm accepting mentees". For a badge, open it in Credly, choose Share, then Copy link, and paste it in, one link per line, up to five. Your badges show their picture and name on your directory listing and public page, with a link to Credly, which confirms who issued them. Click Save when you are done.
8. 8Interpreters also get a "Freelance Tools" tab (show or hide your freelance tools and the Quick "Log Job" button, and connect a mailbox for invoices) and a "✦ Premium" tab for your subscription. Notification settings live on the "Notifications" tab.
9. 9Set your text size in the Display section of the Profile tab. It applies to this device only and scales the whole app.
10. 10In the same Display section, under "Message bubbles", choose how messages look in your inbox and in Help & Support: "Easier to read" (solid orange for your messages, white for theirs) or "Colorful" (a teal to orange fade, like the logo). It saves when you click and follows your account to all your devices.
11. 11To change your password, scroll to the "Security" section of the Profile tab. Enter your "Current password", type your "New password" (at least 6 characters) and "Confirm new password", then click "Update password".
12. 12Forgot your current password? Click 'Forgot password?' on the login screen instead, enter your email, and follow the emailed reset link.
13. 13To close your account for good, scroll to the "Delete account" box at the bottom of this page. See the delete-your-account article first, it cannot be undone.