Log in and reset your password

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Log in and reset your password

Sign in to your account and recover access if you forget your password.

Step by step

1Open the login page and enter the email and password you signed up with, or click "Continue with Google" if you signed up with Google.
2Select Log in to enter your dashboard.
3If you forgot your password, choose "Forgot password" on the login page and enter your email.
4Check your inbox for a reset link and follow it to set a new password.
5Return to the login page and sign in with your new password.

Screenshots

OneTerp login form with email and password fields and a Forgot password link. — The login screen. Use "Forgot password?" below the form to start a reset.

Tips

Google sign-in takes you straight to your dashboard; if it's your first time, you'll pick your role on the onboarding screen first.
Password-reset links are sent from your agency's email domain and expire after a short window, request a fresh one if it's been a while.
For security, the reset screen never tells you whether an email is registered; you'll always see the same confirmation.

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Still need help?

If this article didn't solve it, submit a ticket and the OneTerp team will follow up.