View your subscription and billing

💡 Tips

• •Your projected charge starts with whichever is higher: your usage for the month times the per-assignment fee, or your monthly minimum. Any add-ons and any Premium you sponsor for your interpreters are added on top. In the month your trial ends, the minimum and those monthly fees are prorated to the days after the trial.
• •A job counts once, as soon as it is billable: it has an interpreter on it and its scheduled end time has passed. A billable late cancellation counts too, in the month you cancelled it, and a written translation counts when you accept the finished work. Nothing is counted at closeout, audit, or invoice, so reviewing paperwork never changes your bill, and a job can never be counted twice.
• •Unfilled jobs and cancellations that are not billable are never counted, no matter how many you book.
• •OneTerp never stores your card details; payment is handled entirely inside Stripe's secure portal.
• •Platform Subscription needs Billing access. Billing: View shows the plan, usage and invoices; Billing: Manage adds the Manage Billing button. Owners have both.
• •New agencies get a 30-day trial that starts when your account is approved, not when you sign up. During the trial you use everything and are not charged.
• •Before your trial ends you need to sign your billing agreement, which is where your actual per-assignment fee and monthly minimum are set. See the billing agreement article, an unsigned agreement freezes the app at trial end.
• •If you sponsor OneTerp Premium for your interpreters, it appears as its own line on the invoice: a seat pool is charged on the number of seats you bought, and whole-roster Premium is one flat monthly price. See the Premium for your interpreters article.