← All topics
Notifications & Messaging
Automated messages, batch messaging, and confirmations.
Connect your email sender (turn on agency email)
Your agency's scheduling email sends from your own mailbox. Connect Gmail/Workspace, Microsoft 365, or any SMTP provider to turn it on.
Agencies
Customize automated messages and templates
Edit the SMS and email templates that go out automatically for offers, assignments, cancellations, and updates.
Agencies
Send a batch message to your roster
Filter your roster and broadcast an SMS, email, or both to the interpreters and staff you choose.
Agencies
Send marketing emails the compliant way
Turn on marketing mode so promotional emails include the required address and one-click unsubscribe, and respect opt-outs.
Agencies
Send receipts and confirmations to requestors
Acknowledge incoming requests and send final confirmations to requestors, each with a printable PDF.
Agencies
Can't find what you need?
Submit a ticket and the OneTerp team will follow up.