Notifications & Messaging
Your Inbox for messaging interpreters and agencies, plus automated messages, batch messaging, and confirmations.
Connect your email sender (turn on agency email)
Your agency's scheduling email sends from your own mailbox. Connect Gmail/Workspace, Microsoft 365, or any SMTP provider to turn it on.
Customize automated messages and templates
Edit the email and app push messages that go out automatically for offers, assignments, cancellations, updates, and removals.
Choose which emails your agency sends
Turn any email your agency sends on or off, and set reminder timing, from one screen.
Send a batch message to your roster
Filter your roster and broadcast an email, app push, or both to the interpreters and staff you choose.
Send marketing emails the compliant way
Turn on marketing mode so promotional emails include the required address and one-click unsubscribe, and respect opt-outs.
Send receipts and confirmations to customers
Send a customer a booking receipt and a “who’s covering” confirmation, one job at a time, each with a printable PDF.
Message the interpreters on your roster
Your agency's shared Inbox: one private conversation with each interpreter on your roster, read by everyone with dispatch access.
Message your agency or your mentoring partner
Your Inbox holds a conversation with each agency you work with, your mentoring partner, and OneTerp Support.
Can't find what you need?
Submit a ticket and the OneTerp team will follow up.
