Government and school organizations

Government/school mode is the agency experience minus the dollars. Your organization schedules, dispatches, and reports hours exactly like an agency, but there are no invoices, rates, or payroll amounts anywhere, because your own payroll and finance systems handle the money.

Step by step

1. 1Government and school organizations are set up by the OneTerp team under contract. Contact us to get provisioned, and you'll receive an owner invite to your new organization.
2. 2Add your departments: each school, court, or department is a Department record, its rooms or campuses are locations, and the people you serve (students, defendants, patients) are consumers.
3. 3Build your interpreter roster and schedule jobs on the dispatch board exactly like an agency. Mark staff as W-2 employees and set their shifts under Staff Schedules to unlock the time clock and the after-hours report.
4. 4Let department staff request interpreters through the booking portal, and send them a receipt or a “who’s covering” confirmation per job from the booking form and dispatch board.
5. 5Have interpreters close out their jobs: the closeout records the actual start and end times, travel time, the result (complete, no-show, on-site cancellation), and any notes. There's nothing to audit and nothing to bill; a submitted closeout simply feeds your reports.
6. 6Run the reports built for your program: Hours by Department (uses actual closeout times when submitted, scheduled times otherwise), Closeouts & Exceptions (late starts, no-shows, notes), After-Hours by Interpreter (time outside staff schedules), and Trends & Cancellations.